1. Introduction

GTax Services is committed to protecting client information and providing transparent, reliable tax preparation services. By using our services, you agree to the following Privacy Policy and Terms of Service.

​

2. Information We Collect

We may collect personal information including your name, contact details, identification documents, Social Security Number, and financial/tax-related data necessary to prepare and file your taxes.

​

3. How We Use Your Information

Your information is used solely for:

• Tax preparation and filing

• Identity verification

• Appointment and service communication

• Payment processing

• Legal compliance

We do not sell or share your information for marketing purposes.

​

4. Data Protection

We maintain physical, technical, and administrative safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

​

5. Sharing of Information

Information may only be shared with:

• IRS or state tax agencies as required

• Authorized e-file providers or secure third-party partners

• Legal authorities when required by law

​

6. Your Rights

You may request access to, correction of, or copies of your tax documents. Contact us at any time to submit a request.

​

7. Service Agreement

By using GTax Services, you agree to provide complete and accurate information. We are not responsible for errors resulting from incomplete, false, or missing client information.

​

8. Fees & Payment

Service fees must be paid as agreed. Additional charges may apply for amendments, expedited filings, or changes requested after submission.

Cancellation & No-Show Policy

• Cancellations made within 24 hours of the appointment incur a $15 fee.

• No-call, no-show appointments also incur a $15 charge.

​

9. Refund Policy

Fees paid for tax preparation services are non-refundable, as they cover the labor and expertise required to prepare your return.

​

10. Limitation of Liability

GTax Services is not liable for penalties, interest, or damages arising from:

• Client-provided information that is incomplete or inaccurate

• Delays caused by government agencies

• Changes in tax laws or regulations

​

11. Document Retention

We retain tax records for the period required by law, typically 3–7 years.

​

12. Policy Updates

We may update these terms at any time. Revised versions will include a new effective date.